General Terms and Conditions (GTC)
1. Scope of Application
These General Terms and Conditions (GTC) apply to all orders and the use of the website snus-lab.com. By accessing our website and using our services, you agree to these terms and conditions. If you do not agree to these terms, you may not use our services.
SnusLab is operated by:
SnusLab s.r.o.
Registered Office
Nove sady 988/2
602 00 Brno-stred
Czech Republic
Email: info@snus-lab.de
2. Age Restriction
The sale of our products is exclusively to adults (at least 18 years of age). By submitting your order, you confirm that you are of legal age and meet the legal requirements for purchasing nicotine-containing products.
3. Products and Use
Our products (snus) are intended exclusively for private, responsible use by adults. Resale or any other commercial use is prohibited.
4. Conclusion of Contract
By submitting an order via our online shop, you make a binding offer to conclude a purchase contract. The contract is concluded as soon as we send you an order confirmation by email.
5. Prices and Payment
All prices are stated in euros and include statutory value-added tax (VAT). Shipping costs are shown separately during the ordering process. Payment is made using the payment methods offered in the shop.
6. Shipping and Delivery
Delivery is made to the delivery address provided by the customer. Information on delivery times can be found on the product page or during the ordering process. All stated delivery times are non-binding estimates. Shipping is carried out by independent carriers over whom we have no control; we therefore cannot guarantee a specific delivery date, and no legal claim to a particular delivery time can be derived from such estimates. In the event of delivery delays, you will be informed immediately.
7. Customs, Import Regulations and Seizure
The customer is solely responsible for ensuring that the ordered products may lawfully be imported into and possessed in the destination country. Import regulations for nicotine-containing products vary by country and may change at any time.
We accept no liability for shipments that are inspected, delayed, withheld, confiscated or destroyed by customs authorities, postal authorities or any other public authority. Any customs duties, import taxes, handling fees or other charges levied in the destination country are borne by the customer.
In such cases there is no entitlement to a replacement delivery or to a refund of the purchase price or shipping costs, unless the seizure is demonstrably attributable to intentional or grossly negligent conduct on our part. Orders are placed at the customer's own risk with regard to national import regulations.
8. Right of Withdrawal
As a consumer, you have the right to withdraw from the purchase contract within 14 days without giving any reason. Excluded from the right of withdrawal are sealed products that are not suitable for return for hygienic reasons if their seal has been removed after delivery.
9. Liability
SnusLab s.r.o. is only liable for damages caused by intentional or grossly negligent conduct. In cases of slight negligence, we are only liable for breaches of essential contractual obligations (cardinal obligations).
10. Data Protection
Information on the processing of your personal data can be found in our privacy policy.
11. Applicable Law
The law of the Czech Republic shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection provisions of the country in which the consumer has their habitual residence remain unaffected. The place of jurisdiction for all disputes arising from the contractual relationship is, where legally permissible, the registered office of SnusLab s.r.o.
12. Final Provisions
Should any provision of these GTC be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.